Axual Services

The all-in-one Kafka platform for enterprises

Real-time, controlled and secure data sharing across your organization

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Unlock the Full Potential of Your Kafka Ecosystem
Services

Axual offers a range of services designed to support your Kafka Ecosystems. From managed services to migration and expert support, our services ensure seamless integration and scalability. Whether you're building event-driven applications, optimizing data flows, or ensuring compliance, Axual provides the tools and expertise to meet your unique needs, enabling you to focus on innovation and growth.

Optimized Performance

Ensure smooth, high-performing Kafka operations with expert management.

Reduced Downtime

Seamless migrations and proactive support minimize disruptions.

Scalable Solutions

Easily scale your Kafka ecosystem to meet growing business demands.

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careers at Axual all-in-one-kafka platform for real-time data streaming

Tranfrom your Kafka ecosystem with Axual's Strimzi incident Support services

Get the support you need
Costs

Coverage per channel

The tables below are based on incidents that occurred on Strimzi. We’re leaving no stone unturned to give you a clear picture of the issues and patterns within Strimzi, excluding any external application-related mishaps. This means that only incidents directly related to Strimzi are included, while incidents related to applications running on Strimzi are excluded. For example, we will not address a development coding error in a Kafka application developed by the client and running on Strimzi.

Explore the detailed incident coverage per channel

Standard subscription
€1500
per month per environment.*
Get started

9 am to 5 pm for severity 1 and 2 issues

Support through web and phone

Unlimited number of cases

Premium subscription
€2500
per month per environment.*
Get started

9 am to 5 pm for severity 1 and 2 issues

Web, phone, and access to enhanced team

Unlimited number of cases

* Each environment, whether production or acceptance, is limited to a maximum of three brokers.

Answers to your questions about Axual’s All-in-one Kafka Platform

Are you curious about our All-in-one Kafka platform? Dive into our FAQs for all the details you need, and find the answers to your burning questions.

How can I reach customer service?

We’re here to help! You can contact our Kafka experts by visiting our contact page. Our team is ready to support you if you have questions or need assistance.

Do you offer 24-hour support?

Yes, we provide 24-hour support for our Gold Support customers. If you need assistance anytime, our dedicated team is here to help you around the clock! If you would like more details on our support options, feel free to reach out.

What is the e-mail address to get support

You can contact us via the contact page.

Can you provide me with more information about your products/services?

Of course, you should get all the information you need to know Axual in detail. After all, we also want you to get the most out of your Kafka Ecosystem! Our support team is available and happy to answer all your questions.