Managed services including 24/7 support, migration services, and Strimzi incident response.
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Running Kafka on Strimzi? SLA-backed diagnosis, mitigation, and recovery from the only global commercial Strimzi support provider outside Red Hat.
Peace of mind for your Axual platform, wherever it runs. Comprehensive support and end-to-end managed services, on-premises or in your private cloud.
Strimzi gives you a powerful way to run Kafka on Kubernetes but it's community-supported. When something breaks in production, "check the docs" isn't an incident response plan. Axual is the only global provider offering commercial Strimzi support outside Red Hat itself.
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Tell us what you need. We will show you how Axual can help.
Silver covers business-hours response for production issues. Gold adds 24/7 coverage, priority escalation, and direct access to senior engineers.
Yes. Our Strimzi incident support covers diagnosis, mitigation, and recovery for existing Strimzi-based clusters, backed by SLAs.
Both. Managed services cover on-premises and private cloud, and on-premises deployment keeps your data in your own data centre.
Yes. Axual is EU-built and EU-hosted, and on-premises deployment keeps data in your data centre.
Role-based access control, audit logging on every change, mTLS and SASL authentication (including OAuth), credentials managed through Vault or a comparable secrets store, and SSO via your existing identity provider.
Urgent production issues use a 24/7 standby line. Operational questions go to your dedicated support team by email or self-service portal chat, and other requests go through the Axual Service Desk.