Business 01 Aug 2024
Real-time data is revolutionizing energy solutions
Real-time data is at the core of this blog's exploration into Axual's platform and its transformative impact on a leading producer and supplier of natural gas, electricity, and heat in the Netherlands. Serving over 2 million business and residential customers, the company benefits significantly from dynamic pricing and telemetry collection. This discussion will highlight how real-time data processing revolutionizes the company's operations and aligns seamlessly with its business objectives.
This discussion will highlight how real-time data processing revolutionizes the company’s operations and aligns seamlessly with its business objectives.
Dynamic Pricing with Real-Time Data
In the energy sector, dynamic pricing is a game-changer. By leveraging Axual’s platform, the producer and supplier can use Apache Kafka for dynamic pricing, recalculating prices hourly based on supply and demand. This real-time adjustment allows the company to offer competitive pricing to customers while optimizing resource allocation.
Using real-time data, the company can more accurately predict energy demand and adjust prices accordingly. For instance, prices can be increased during peak hours to manage demand, while lower prices can attract more usage during off-peak hours. This dynamic approach maximizes revenue and ensures efficient energy distribution, reducing waste and promoting sustainability.
Real-Time Telemetry Collection
Telemetry collection is another critical application of Axual’s platform at this company. Apache Kafka collects and distributes telemetry data from various sources, such as smart meters, anemometers, and light sensors, to multiple applications in real time. This data is vital for monitoring and managing energy consumption and production.
With Kafka, the company processes millions of messages per minute, allowing for immediate insights and actions. For example, if a customer queries why their energy consumption is high at a particular moment, real-time telemetry data can help identify the cause, such as an appliance malfunction or increased usage, and provide immediate solutions or advice.
The company’s Kafka environment is designed to handle vast amounts of data efficiently. The platform supports numerous teams, topics, and connectors and processes millions of messages daily. This scalability ensures the company can continuously expand its data operations without compromising performance.
The robust infrastructure enables the company to integrate new data sources and applications seamlessly. Connecting IoT devices and performing real-time analytics and control helps the company respond better to heat supply demands, leading to significant energy savings of 20-30%.
Operational Impact
Implementing Axual’s platform has led to significant positive changes at the company. Two major benefits are improved operational efficiency and data-driven decision-making. With real-time data processing, the company can quickly respond to customer inquiries, optimize energy distribution, and enhance overall service quality.
One tangible outcome is the ability to monitor and process data streams twice as fast as before. This speed allows the company to address customer needs in real-time, such as providing personalized advice on energy consumption or detecting abnormalities promptly. These capabilities enhance customer satisfaction and contribute to the company’s mission of promoting sustainable energy use.
Future Enhancements
Despite the significant improvements, the company continuously seeks to enhance its platform further. Potential future enhancements include better topic categorization and more granular data ownership controls. These improvements would streamline data management and ensure more precise data governance.
Additionally, the company is exploring new use cases for the platform, such as integrating HR processes and improving customer interactions. The company aims to maintain consistent and up-to-date customer data across all applications by connecting more data streams, enhancing the overall customer experience.
Real-time data for sustainability
Sustainability is a core focus of the company. Their mission, “Sustainable energy for everyone,” drives their efforts to help customers transition to more sustainable energy usage. Real-time data plays a crucial role in this mission, enabling the company to provide actionable insights and recommendations to customers.
By optimizing energy distribution and consumption through real-time data processing, the company contributes to a more sustainable future. The Event Streaming Platform, powered by Axual and managed by Conclusion Mission Critical, is a foundational element in this journey, supporting the company’s goal of making the Netherlands more sustainable.
Conclusion
Axual’s platform has revolutionized the company’s operations by enabling real-time data processing for dynamic pricing and telemetry collection. The platform’s scalability, performance, and operational impact have significantly contributed to the company’s business goals and sustainability mission. As the company continues to enhance and expand its use of real-time data, it remains at the forefront of the energy transition, helping customers and the environment.
Download the full whitepaper to learn more about the transformative impact of real-time data on energy solutions.